Refund policy

We strive to ensure complete customer satisfaction with our products. However, under certain conditions, you may be eligible for a refund or replacement.

Refund Eligibility

Refunds or replacements will only be considered in the following cases:

●       You received the wrong product

●       The product was damaged or leaked during transit

Conditions:

●       Notify us within 3 days of receiving the product

●       Provide photo or video evidence

●       The product must be unused and in its original packaging

Non-Returnable Items

●       Used or opened products

●       Products without proper proof of damage or issue

Once your return is approved, your refund will be processed within 5-7 working days.

For assistance, contact:
📧 Email: octaorganics@gmail.com
📞 Phone: 9202772806